Today a Customer Relationship Management platform is the bedrock of a modern digital business. In this working session, we will show you how best to approach adopting and leveraging the power of a CRM as a business owner.

Dylan is an experienced, dynamic Conga & Salesforce sales & marketing operations consultant with 20+ years Salesforce experience and 100+ implementations across Oil & Gas, Manufacturing, Construction, Engineering, Financial & Technology businesses.

Dylan & his team work with owners & stakeholders to transform the performance of sales, marketing & operations by solving immediate issues, optimizing roles, process, tools, data, reporting, management metrics & training to drive sales, marketing & operational effectiveness helping leaders build for the future.

He specializes in streamlining processes, implementing / enhancing salesforce.com and driving the execution of business strategy for his clients.

He has a track record of sales operations success in the U.S. and U.K. working with organizations like Microsoft Channel, Cap Gemini, Compaq Computers, Baker Hughes, Shell, AIG, G3 & more than 100 small/mid-market businesses.